Session cards in Karmasoft track student memberships and packages. Each card can have a different status depending on its usage and history. You can edit or update these statuses directly from the student profile.
Editing Session Card Status
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Go to the Students tab on the main navigation bar.
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Select the student to view their current and past plans.
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Click on a plan to view or update its details.
Session Card Status Types
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Active – Current plan(s) available for use. Active plans can also be suspended or transferred.
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Expired – Plans that have ended, either by reaching the expiration date or by using up all classes.
- To update: Click the plan and manually change the expiry date or remaining classes.
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Pending – Plans on hold that will automatically activate once the current plan ends.
- To delete: Go to Assets → Student Plans, filter by Pending, then click Delete.
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Suspended – Temporarily frozen plans.
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Suspend by clicking Suspend under an Active plan.
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Must be reactivated manually.
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Note: Suspending an Auto-Pay membership will also pause credit card billing.
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Transferred – Plans moved to another student.
Video Tutorial
Watch how to edit and manage session card statuses: