Auto-Pay Workflow

Last updated on Aug 19, 2025

Create an Auto-Pay product

  1. From the dashboard, go to Assets → Products and click + New.

  2. Set up the session/product as usual, then toggle Auto Pay ON.

  3. In Ends After, enter how many monthly cycles should run before auto-pay stops automatically.

Sell an Auto-Pay card

Sell it like any other package. Karmasoft detects it’s an auto-pay and offers to pro-rate the first charge and set the auto-pay start date. Choose a pro-rate date; the system computes the prorated amount. Click Confirm to apply the proration, or Cancel to skip it. You’ll return to checkout to pick a payment method and complete the sale. Manage Auto-Pay cards

  • Quick updates during sign-in: On the class sign-in screen, a credit-card icon marks auto-pay packages; click it to open the update panel.

  • Full list & status: Go to Assets → Auto-Pay Cards to see all active cards, and filter to view failed or completed auto-pay transactions.

Cancel an Auto-Pay

Click Cancel to stop all future charges. This action can’t be undone.

Update credit-card info

Click Update and enter the new card details. You can also open this from the credit-card icon under the student’s name on the Class Sign-In panel.

Change the amount due / Pause

Editing the Amount Due updates the next scheduled charge. Suspending the linked student plan also pauses its auto-pay schedule.